Shipping Policy

No matter where you live, REDMAGIC promises to offer you the best shipping options for your location. With our experience of handling deliveries across the world every day, you can rest assured in knowing that your package is in safe hands.

REDMAGIC smartphones and accessories can be shipped to the following locations:  

Countries/Regions the Seller Ship to


Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain(except Las Palmas and Santa Cruz de Tenerife), Sweden

REDMAGIC United Kingdom Store (

United Kingdom


Canada, United States(except Alaska, Guam, Hawaii, Puerto Rico, and U.S. Virgin Islands)

REDMAGIC Global Store (

Australia, New Zealand, Kuwait, Saudi Arabia, United Arab Emirates, Chile, Hong Kong SAR, Macao SAR, Indonesia, Israel, Philippines, Egypt, Paraguay

REDMAGIC Singapore Store (


REDMAGIC Mexico Store (


REDMAGIC Brazil Store (



About Customs For Brazil Store Purchases

Tax is included in the price! We're striving to provide a better purchasing experience for our customers. The products will be shipped under DDP terms from Brazil warehouse.

Delivered duty paid (DDP) is a delivery agreement whereby the seller assumes all responsibility for transporting the goods until they reach an agreed-upon destination. It is an incoterm, or a standardized contract for international shipments.

Important note: If the buyer refuses to accept the package and the package is returned, the additional costs incurred will be borne by the buyer.


Shipping Details

Your estimated shipping time depends on your region, please refer to the following information.

Standard Shipping (1-2 business days processing time + 2-4 business days delivery)

* Kindly remind: Free shipping when ordering a phone


AliExpress Store:

Saudi Arabia, Chile, Peru, Kuwait, Ukraine, United Arab Emirates, New Zealand, Mexico, Bahrain, Austria, Belgium, Luxembourg, Czech Republic, Netherlands, Denmark, Poland, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece , Spain, Sweden, Ireland, Hungary, Italy, United Kingdom, Canada, United States, Australia, Singapore, Israel, Indonesia, Philippines, Malaysia

About Customs For AliExpress Purchases

Import duties, taxes and charges are not included in the item price or shipping fees. Customs tax chargers are the buyer's responsibility. We are not responsible for delays by customs.


Couldn’t Find Your Country?

If you could not find your country, then that means that REDMAGIC does not ship to your country yet. We thank you for your support and look forward to the time when we can also ship to you.